Returns

How do I start a return?

Click Here to initiate your return.

What is your return policy?

Items purchased on JOSIEMARAN.com may be returned within 30 days of the delivery date, provided they are in their original condition, unused, unaltered, and returned in their original packaging.

How long does it take to process a return?

Once your return is received at our warehouse, please allow 5-10 business days for processing.

What if my product arrived damaged?

We're sorry to hear your order arrived damaged. To submit a damage claim, please visit our Return Portal and have your order number and photos of the damaged item(s) ready.

How do I return a purchase from a JOSIE MARAN retail partner?

If you purchased through an authorized JOSIE MARAN retailer, process the return directly with the retailer according to their return policy.