How do I cancel or change an order?
Unfortunately, we are unable to edit or cancel orders once they are placed, as our Warehouse Team begins processing right away.
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Orders + Payment
How do I check the status of my order?
To check the status of your order, simply log in to your Josie Maran account and select Order History to get the latest information or to view your tracking number.
Can I use more than one promo code at a time?
Promo codes are limited to one code per order, and in some cases can be redeemed only once per person. All promo codes are available for a limited time and cannot be used once expired.
Why was my order cancelled?
If your order is cancelled, you will receive an email notice alerting you to the cancellation. You will not be billed for any cancelled items, however please allow several business days for the refund to process. If you are interested in placing a ne
Do you charge sales tax?
We are required by law to collect sales tax on orders being shipped to addresses inside certain states within the United States and certain regions within Canada.
What are my payment options?
We accept American Express, Visa, Mastercard, Discover, PayPal, Apple Pay, Shop Pay and AfterPay.
Afterpay
Installments by Afterpay is a zero-interest payment method that allows you to buy what you want today, and pay for it in four payments made every 2 weeks without any interest.